Core Banking Systems Manager

Recruiting Firm Riderflex has been hired by our client, Chevron Federal Credit Union, to find their Core Banking Systems Manager. 

Company: Chevron Federal Credit Union
Industry: Banking
Job Title: Core Banking Systems Manager
Location: Remote 
Type: W-2 Full-time     
Supervises: 3 Direct Reports
Salary Grade: $96,000 - $165,000 (depending on geographic location, experience, and
education)                                                                                                                                                                           

GENERAL SUMMARY:

The Core Banking Systems Manager manages the coordination of the analysis, design, integration testing, implementation, and support for Symitar and supporting applications to meet institution and end-user requirements.

Qualification Requirements:

• Experience: Minimum of 5 years related experience and/or training required.
• Education: Bachelor’s degree or equivalent in Computer Science from four-year college; plus 5 years related experience and/or training. 
• Experience with Jack Henry’s Symitar system, PowerOn (Repgen), and SQL query language experience is required.  
• An equivalent combination of education and experience may substitute for stated qualifications. 
• Knowledge of relational database management systems is highly desired.  
• Experience working with the following is highly desired:
  *SQL Server Management Studio (SSMS)  
  *SQL Server Reporting Services (SSRS)  
  *SQL Server Integration Services (SSIS)
  *SQL Server Analysis Services (SSAS)
• Ability to write and speak effectively in English using correct spelling and grammar.  
• Ability to effectively use all applicable banking and loan systems. 
• Basic math skills including the ability to compute rates, ratios, and percentages using a 10-key. 
• Proficient in the use of basic applications in a Windows-based environment, including Outlook, Word, and Excel.
• Excellent customer service skills. 

Responsibilities:

• Manages and oversees the daily and periodic operations of our core banking system (Symitar) and related application platforms. 
• Evaluates third-party business applications and participates in contract discussions.  Manages relationships with vendor account managers and technical contacts. 
• Reviews, schedules and assigns work requests and projects under the Host Services queue.  Utilizes project management tools to balance staff workload and schedules. 
• Keeps up to date with industry trends and recommends credit union management new applications and processes. 
• Responsible for managing the design and creation of business applications to improve efficiencies and accuracy related to Symitar. Assists in streamlining processes through automation and new technologies.  Works with project managers, vendors and third-party software providers to develop processes and planned schedules for release and integration. 
• Owns the relationship between Host Services and other business units and departments. Works closely with end-users to understand their business needs and to help them leverage the most appropriate technology and service. 
• Provides general problem determination and resolution as well as end-user support on all Host Services managed platforms and applications.  
• Develops and mentors the Symitar Systems Analysts. Provides internal and external training to staff as needed. Addresses staff concerns and schedule requests. 
• Plans and oversees the configuration and implementation of upgrades and releases for Symitar, OpCon, OnBase and other related supporting technologies.  
• Evaluates and coordinates vendor enhancements with internal training department and functional users. 
• Leads and coordinates a full range of programming tasks, including program design, program coding, debugging and documentation.  Reviews and approves code from Host Service’s and other Engineering staff that involves, but not limited to, database manipulation and reporting.
• Provides data extraction and data downloads from Symitar and develops reports using relational database tools and technologies, populates data marts/data warehouse.
• Determines the appropriate system for resolution of client requests. Defines, publishes, and promotes standardization of correct development channel for end user and member support activities. Manages current functionality and roadmap expectations to evolve the credit union’s standards. 
• Manage, coordinate and lead Business continuity and Disaster recovery procedures. 
• Maintains and audits Symitar and related platform security and procedures. 
• Conducts meetings as necessary to capture project requirements and decisions. 
• Participates in credit union Management Committee to make recommendations to senior management that initiates positive change. 

Benefits:

• Bonus/incentives for all regular employees
• 401(k) with 8% company contribution
• Medical, dental, and vision insurance for employees and dependents paid at 80%
• PTO and paid sabbaticals
• Tuition reimbursement

About Chevron Federal Credit Union

Founded in 1935, Chevron Federal Credit Union (CFCU) is a financially robust and expanding entity offering home, auto, and personal loans alongside checking and savings accounts with top-tier rates and tailored service to its over 130,000 global members. This member-driven institution, with its roots deeply embedded in serving its community, is headquartered in Oakland, California, and operates branches across seven states.

Positioned in the top 1% of credit unions in the United States, CFCU boasts a strong asset base exceeding $4 billion, underscoring its reputation as a reliable financial partner dedicated to exceptional value and member satisfaction. The union prioritizes the financial well-being of its members over product sales, catering to a diverse range of financial needs, from those embarking on their financial journey to those needing significant loans or aiming to enhance their savings.

CFCU distinguishes itself through a commitment to understanding and addressing individual member requirements, reinforcing the belief that personalized service extends beyond mere slogans. This ethos permeates the organization, influencing its employee-centric policies. CFCU acknowledges and rewards the contributions of its staff with generous leave policies, including substantial paid parental leave and sabbaticals. The organization's positive and proactive culture, fostered by the Team Spirit Committee through various fun and charitable events, accentuates its commitment to work-life balance, mutual respect, diversity, and inclusive employee engagement. Long-term employee tenure, often spanning over three decades, is a testament to this nurturing work environment. Competitive remuneration and comprehensive benefits further solidify CFCU as an employer of choice.

About Recruiting Firm, Riderflex
Riderflex is a top-rated national recruiting firm, serving small to large companies globally. Our services range from C-Level Executive Search to Mass Volume Associate Level Hiring, catering to all functions and industries. We specialize in an executive recruiting process that involves vetting candidates through video interviews conducted by seasoned C-Level executives.

Furthermore, we are renowned for our unique approach in finding the perfect fit for both clients and candidates. With a strong emphasis on cultural analysis and an executive recruiting process led by C-Level experts, we excel in understanding and meeting specific industry needs.

Our mission is to create dynamic work environments driven by our commitment to excellence in recruiting, consulting, and candidate services. At Riderflex, we don’t just fill positions; we forge lasting relationships that propel businesses and careers forward.